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Implementation Specialist - AUS

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world?s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World?s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at https://www.facebook.com/Aramark/ and Twitter at http://www.twitter.com/aramark .
POSITION SUMMARY: The jobholder of this position is responsible for the successful implementation of new business and rebranding on large direct sales. The responsibilities include creating, managing and communicating project plans/timelines to our internal cross functional teams as well as the customer to ensure the committed launch date is met. This person is also responsible for facilitating weekly internal and customer meetings to review deliverables and drive successful customer outcomes. This role will work with the internal Aramark team to create efficient processes that enhance the customers experience as well as meet business needs.
+ Develop customized timeline based on customer and Aramark?s internal requirements and business needs.
+ Engage all required functional areas on review of the timeline and obtain approvals for deliverables, prior to first customer weekly meeting.
+ Maintain timeline by leading weekly or bi-weekly meetings to track functional area deliverables.
+ Facilitate customer and Aramark functional meetings with cross functional teams to include Web, Creative, Customer Service and Shared Services to obtain customer requirements for web development, collateral and billing.
+ Create testing documents with timelines and assign owners to each testing scenario.
+ Coordinate and lead all web demos with customer. As well obtain customer approvals.
+ Facilitate daily testing meetings to ensure all testing for systems are set properly and report any changes/problems to appropriate functional department.
+ Drive the official launch communication with customer and internal Aramark Sales and Service Teams.
+ Communicate barriers and road blocks to the Director of each functional area responsible for deliverable.
+ Responsible for all timelines, notes and deliverables to ensure details are accurate, timely and maintained in Aramark format.
+ Performs other duties as assigned or requested.
+ Bachelor?s degree or relevant business experience required.
+ Must have outstanding organization skills and attention to detail
+ Must be able to work well in a team environment
+ Must work well in a matrix organization and take direction from multiple sources
+ Must have strong communication, analytical and computer skills including Windows applications (MS Office).
+ Proven ability to influence without formal authority.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer ? Minority/Female/Disability/Veteran

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