Account Executive, Employee Benefits

About the Position:
This is a full-time position, requiring the Account Executive to interact with clients on a day-to-day basis. A primary aspect of the role is to develop and maintain relationships both externally with clients and carrier representatives, and internally with colleagues. The Account Executive will research, analyze, and evaluate medical, life, disability and other benefit plans and act as a benefit advisor to clients. This position requires the employee to take on the role of lead consultant and primary point of contact for clients.
Essential Duties and Responsibilities:
  • Develop and maintain ongoing relationships with clients; Act as the subject matter expert on health & welfare benefits and vendor/carrier products and services.
    Develop relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.
    Anticipate client needs and identify the strategies to solve them.
    Review request for proposals and insurance plan analyses, negotiate with carriers and recommend renewal actions. Oversee implementation of new business.
    Oversee open enrollment process for clients; Review employee presentations and communication materials; conduct open enrollment meetings.
    Oversee annual projects for clients including non-discrimination testing, health care reform fee calculations and imputed income calculations.
    Conduct annual client compliance audits using NFP portal.
    Genuine understanding of client financial mechanics and projections.
    Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues. Explain legislative guidelines including COBRA, HIPPA, ERISA, Section 125, and Health Care Reform to clients.
    Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs)
    Build and maintain corporate wellness programs by using healthcare carrier and third party vendors as resources; Oversee yearly activities such as wellness fairs and flu shot clinics.
    Day-to-day client servicing including eligibility issues and specific client questions and needs.
    Review the work of the account manager and/or coordinator on the team and provide informal mentorship to them.
    Ensure all client data is entered into CRM System (SalesForce) in a timely manner.
    Understand and articulate alternative funding strategies.
    Work with director to develop and execute client strategy plan and defined deliverables.
    Additional duties as assigned.
    Required Experience:
    Bachelors Degree
    5-10 years of insurance experience; preferably with an Insurance brokerage experience
    2-3 years Employee benefits experience
    Ability to travel for clients

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